Pharmacy Fulfillment Policy

Last updated: May 18, 2026

[pepti] Is Not a Pharmacy

pepti LLC is a technology platform and is not a pharmacy. [pepti] does not dispense medication. If a licensed provider approves treatment, your prescription is fulfilled by an independent, licensed U.S. pharmacy.

Licensed U.S. Compounding Pharmacies

Compounded medications prescribed through the platform are prepared and dispensed by independent FDA-registered 503A or 503B compounding pharmacies that are licensed in the state where the medication is dispensed. Each medication is compounded pursuant to a valid prescription written for an individual patient.

Pharmacy Selection and Availability

The pharmacy that fulfills your prescription is selected based on your state, the medication prescribed, licensing, and pharmacy availability and capacity. Pharmacy choice and availability may vary over time and from one patient to another. [pepti] may add, change, or discontinue partner pharmacies.

Shipping

Approved orders ship directly from the partner pharmacy in plain, unmarked packaging. Temperature-sensitive medications ship with insulated packaging. See our Shipping Policy for details.

Product Variation

The appearance of vials, packaging, and labeling you receive is determined by the dispensing pharmacy and may differ from images shown on this website.

Contact

Questions about fulfillment? Email support@hellopepti.com.