Cancellation Policy
Last updated: May 18, 2026
Cancel Anytime
You may cancel your [pepti] subscription at any time. There is no cancellation fee, no penalty, and no obligation to continue treatment.
How to Cancel
You can cancel in either of the following ways:
- From your account dashboard, under your active order or subscription settings
- By emailing support@hellopepti.com with your name and the email on your account
When Cancellation Takes Effect
Cancellation stops future billing. It takes effect at the end of your current billing period — you will continue to receive any treatment you have already paid for through the end of that period. To avoid being charged for the next cycle, cancel before your next billing date.
Refunds
No prorated refunds are issued for the unused portion of a billing period. For situations where a refund may apply, see our Refund Policy and Subscription Terms.
Contact
Questions about canceling? Email support@hellopepti.com and our team will help.